Frequently Asked Questions

Everything you need to know about shopping at Telesinstore

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated automatically at checkout based on your destination.

How can I contact customer support?

You can reach our support team via email at [email protected] or through our live chat feature available Monday through Friday, 9 AM to 5 PM EST.