Returns & Exchanges

At telesinstore, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in original condition. If your order doesn't meet your expectations, our streamlined exchange and refund process ensures a hassle-free experience.

1

Initiate Your Request

Log into your account or use our guest portal to submit a return request with your order number and reason for return.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all accessories, manuals, and tags are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing